Your coordinator worked with the hospital / social worker and ensured all information was shared. Ground ambulance was prompt & awaiting the patient. Rich & Elaine were fantastic! Kept the patient comfortable throughout the trip. This was the patient’s 3rd trip w/ Rich & Elaine. Every trip was excellent! Smooth flying! This is our 3rd trip with this crew! Every trip was flawless and the care was superb! If we ever need your service, you can bet we will contact Air Trek!