MEDASSIST was developed to meet international and long distance transportation needs of your stable patients who do not require specialized air ambulance services.

MEDASSIST provides aeromedical trained personnel to accompany and care for the patient aboard commercial airlines. Our staff includes Flight Registered Nurses and Flight Paramedics who are well trained in all aspects of patient care, thus allowing us to meet the patient’s special transport needs. Each Travel Companion has also received training in aviation physiology and airline procedures. This additional training allows us to provide the patient with a smooth, safe, and comfortable transport.

MEDASSIST prides itself on making long distance transportation worry-free. One call to MEDASSIST is all you need. Our staff of Travel Specialists will determine the patient’s special travel needs – then create a traveling itinerary that provides a safe comfortable transport.

The MEDASSIST Difference

  • All tickets are issued by our in-house Travel Specialists.
  • Aeromedical trained Travel Companions who are well versed in airline operations.
  • Registered Nurses (RN’s) and Paramedics are provided for each transport. Other companies may provide escorts who are not medically trained.
  • Complete bedside to bedside service is provided.
  • All ground transportation arrangements are provided.
  • Multi-lingual staff.
  • Special diets and meals are provided for.
  • Medical oxygen provided.
  • Physician consultation available.
  • Full medication kit provided to meet the patient’s needs.
  • Personal autos can be returned.


Call a MEDASSIST Travel Specialist at 800-AIR-TREK (800-247-8735) or 800-MED-JETS (800-633-5387). If calling internationally, please dial 1-941-639-7855 or via Email at

The Travel Specialist will review your transportation options.

Once you have chosen a travel date, your Travel Specialist will issue tickets and boarding passes, make all ground transportation arrangements, and speak with the airline about your patients special needs (i.e.: meals, oxygen etc.).

On the day of the flight, a MEDASSIST Travel Companion will meet at the patient’s bedside, help gather all belongings, and then care for the patient until he or she reaches the receiving hospital, hospice or home.


MEDASSIST is an ideal transportation alternative for those patients having:

  • Trouble walking
  • Wheelchair bound
  • Alzheimer’s disease
  • Cardiovascular diseases
  • Diabetes
  • Spinal cord injuries
  • Physically challenged
  • The elderly

Frequently Asked MEDASSIST Questions

How do I determine if the patient meets the criteria for MEDASSIST?

Call a MEDASSIST Travel Specialist at 800-AIR-TREK (800-247-8735) or 800-MED-JETS (800-633-5387). If calling internationally, please dial 1-941-639-7855 or via Email at We can immediately determine if your patient meets MEDASSIST criteria.

How can I pay for MEDASSIST?

You can pay for MEDASSIST with personal or cashier’s checks, VISA, MasterCard, American Express, Discover, Diners Club, wire transfer and cash.

How much notice is required

MEDASSIST is available around the clock to meet your transportation needs. We prefer as much notice as possible but can make the necessary arrangements immediately.

What specialized training have your Travel Professionals completed?

All MEDASSIST Travel Companions are either Registered Nurses or Paramedics who have received extensive training in aviation physiology, Advanced Cardiac Life Support (ACLS), and Geriatric Care. Each are also trained in airline procedures that they may provide the patient a safe and comfortable transport.

What should I do with the patient’s personal auto?

Your MEDASSIST Travel Specialist can provide for the return of personal autos or RVs.